Information on the Hopin conference platform

The mFUND Conference on 19 and 20 October 2021 will be held on the Hopin conference platform.

General

Please always use headsets to avoid possible echoes or feedback. We would like to ask you to log on to the platform early after you receive the access link. This way, problems can be detected and remedied as soon as possible. Therefore, we recommend a pre-call test.

Which internet browsers can I use to access the platform?

We recommend using Google Chrome or Mozilla Firefox (if possible in their most current version).

On what devices can I use the Hopin platform?

For a better user experience, navigation and video quality, we recommend using the platform on a PC, laptop or MacBook.

Problems opening the link in the internet browser?

If possible, tablets (Android or iOS) should not be used, because these operating systems do not support some of the necessary functions.

Your browser should be an up-to-date version. In the event of sound problems, please restart the browser first. If restarting the recommended browser does not solve the problem, please reboot the entire computer.

The personalised link only works properly and opens the right webpage if you enable cookies in your browser. Please make sure that you can open the page (depending on the IT environment in your company, certain sites or domains may be blocked).

If you are connected to the internet via your company network, please ask your IT department whether the link address is blocked and have it unblocked, if necessary.
If you are working from home and using a VPN connection to access your company network, please deactivate the VPN connection and open the link to the platform again.
If neither of these solutions works, please use a private device to join the event.

Test call

For some platform functions (such as workshops and networking), you can use your webcam and microphone to get in touch with other participants of the event directly. Click on the following link to test this: https://app.hopin.to/precall.

Hopin Screenshot

Registration

Please register for the mFUND conference via the conference website (www.mfund-konferenz.de). As soon as you have registered, you will receive a confirmation email followed by the link to the event.

To register on Hopin you have to provide your name and email address. Once you have registered you can join the event.

If you already have a Hopin account, we recommend that you register for the mFUND conference with the same email address you used to set up your Hopin account.

How do I navigate during the event?

You can access the individual items on the programme via the menu on the left-hand side of the screen.

How can I get in touch with other participants?

Click on “People” on the right-hand side of the screen and select the person you wish to contact. You can either chat with the person or start a video call. This video call works like a video conference room. You can send the link to your video conference room to up to four persons (i.e. a maximum of five persons per conference room). If the participants accept your invitation, they will receive a message five minutes prior to the meeting and again when it begins. The message links directly to the conference room.

Technical support during the event

During the entire event, there is a help desk in the lounge area that you can consult at any time.